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About Us

Overview

rProcess is a highly specialized IT enabled service provider. We provide high quality and value-added services globally. Our mission is to make data solutions simpler, superior and qualitative.

We are an Impact Sourcing Service Provider with 500+ analysts with 70% workforce from rural background, over 60% Female employees and 10% Person with Disability.

rProcess is an ISO 27001:2013 Information Security certified, GDPR & HIPPA Compliant with over 10+ years of experience in the ITES Industry. We have our dedicated operation centre in Mysore and an ancillary unit in Erode.

Services

We provide Data management services for various industry verticals with a specialization in Data labelling for the AI Industry. This includes image and video annotation services for Machine Learning, text tagging for NLP and Lidar annotation as well. rProcess takes care of all aspects of Data Set Preparation, Annotation and Labelling and also have our custom labelling platform as well. We stick to a personalized approach, where we provide a customized solution for each of our clients.

Other key services include AutoCAD Design Services for the Solar Energy segment, Data processing for Finance, Health Care and other areas that utilize Automation.

Why rProcess?

A Social enterprise that believes in diversity and inclusivity.


Our location in a small town enables us to include this diverse resource pool while also enabling a cost advantage for our clients.


99% Accuracy – High quality and Information Security across various AI platforms are all key aspects of our service delivery.


Clients Across the Globe – Our 10+ years of experience with various industry segment and long- term customers proves that we can provide a smooth and seemless Partnership experience.

Our Team

Savitha Mallappa

Chief Executive Officer

is the founder and CEO at rProcess and is responsible for the overall leadership and management of the company. rProcess is a Mysore based ITES center delivering Data and Content management services and a result of Savitha’s longtime entrepreneurial passion.
An IT professional with 22 + years of illustrious career and an entrepreneur now Savitha is a Masters in EE from the university of Texas. She has delivered multiple high tech products and large global software programs, performed a six-sigma black belt role and been adjudged a high potential leader during her corporate career.
She has held several key and strategic roles amongst telecom giants like Bell Northern Research and Hughes Network Systems in the USA before she moved back to India and pursued her carrier with Philips Innovation Campus, Bangalore and subsequently started rProcess in 2010.

is the founder and CEO at rProcess and is responsible for the overall leadership and management of the company. rProcess is a Mysore based ITES center delivering Data and Content management services and a result of Savitha’s longtime entrepreneurial passion.
An IT professional with 22 + years of illustrious career and an entrepreneur now Savitha is a Masters in EE from the university of Texas. She has delivered multiple high tech products and large global software programs, performed a six-sigma black belt role and been adjudged a high potential leader during her corporate career.
She has held several key and strategic roles amongst telecom giants like Bell Northern Research and Hughes Network Systems in the USA before she moved back to India and pursued her carrier with Philips Innovation Campus, Bangalore and subsequently started rProcess in 2010.

Savitha Mallappa is the founder and CEO at rProcess and is responsible for the overall leadership and management of the company. rProcess is a Mysore based ITES center delivering Data and Content management services and a result of Savitha’s longtime entrepreneurial passion.
An IT professional with 22 + years of illustrious career and an entrepreneur now Savitha is a Masters in EE from the university of Texas. She has delivered multiple high tech products and large global software programs, performed a six-sigma black belt role and been adjudged a high potential leader during her corporate career.
She has held several key and strategic roles amongst telecom giants like Bell Northern Research and Hughes Network Systems in the USA before she moved back to India and pursued her carrier with Philips Innovation Campus, Bangalore and subsequently started rProcess in 2010.
Savitha is also a Paul Harris fellow of Rotary International and is committed to several social causes.

Smitha Manjesh

Senior Director – Operations

plays a key leadership role in building the company’s Global Deliver Platform, organizing new solutions and leading advanced process and operational initiatives. She is highly focused on running new pilot projects and streamlining processes. Smitha also guides the teams on new process work flow and internal controls. Besides being responsible for vendors and client management, Smitha also leads the HR and admin functions of the company.
An ITES professional with 12 + years of industry experience she holds a Masters from the University of Teesside.
Smitha has significant exposure with large corporates like JP Morgan Chase – India and Garlands Call Centre, Middlesbrough – UK

plays a key leadership role in building the company’s Global Deliver Platform, organizing new solutions and leading advanced process and operational initiatives. She is highly focused on running new pilot projects and streamlining processes. Smitha also guides the teams on new process work flow and internal controls. Besides being responsible for vendors and client management, Smitha also leads the HR and admin functions of the company.
An ITES professional with 12 + years of industry experience she holds a Masters from the University of Teesside.
Smitha has significant exposure with large corporates like JP Morgan Chase – India and Garlands Call Centre, Middlesbrough – UK

Smitha Manjesh plays a key leadership role in building the company’s Global Deliver Platform, organizing new solutions and leading advanced process and operational initiatives. She is highly focused on running new pilot projects and streamlining processes. Smitha also guides the teams on new process work flow and internal controls. Besides being responsible for vendors and client management, Smitha also leads the HR and admin functions of the company.
An ITES professional with 12 + years of industry experience she holds a Masters from the University of Teesside.
Smitha has significant exposure with large corporates like JP Morgan Chase – India and Garlands Call Centre, Middlesbrough – UK

Mujeeb Jeelani

Senior Director – Customer Success

is the Director and is primarily responsible for the overall project
delivery. He is also tasked to ensure customer’s business SLAs are achieved without any deviations. His current responsibility is an indication of his business intelligence and accomplished management capabilities.
He has worked for over 14 years with various customers extensively across geographies. He is very innovative and provides timely assistance to the teams regarding new projects and assignments.
Mujeeb holds a Masters’ degree in Operations Management and has rich expertise in resource management, rapport building and various skills such as communications, budget preparation, forecasting besides mastering administration capabilities.

is the Director and is primarily responsible for the overall project
delivery. He is also tasked to ensure customer’s business SLAs are achieved without any deviations. His current responsibility is an indication of his business intelligence and accomplished management capabilities.
He has worked for over 14 years with various customers extensively across geographies. He is very innovative and provides timely assistance to the teams regarding new projects and assignments.
Mujeeb holds a Masters’ degree in Operations Management and has rich expertise in resource management, rapport building and various skills such as communications, budget preparation, forecasting besides mastering administration capabilities.

Mujeeb Jeelani is the Director and is primarily responsible for the overall project delivery. He is also tasked to ensure customer’s business SLAs are achieved without any deviations. His current responsibility is an indication of his business intelligence and accomplished management capabilities.
He has worked for over 14 years with various customers extensively across geographies. He is very innovative and provides timely assistance to the teams regarding new projects and assignments.
Mujeeb holds a Masters’ degree in Operations Management and has rich expertise in resource management, rapport building and various skills such as communications, budget preparation, forecasting besides mastering administration capabilities.

Shilpa Jnanesh

Associate Director – HR

Shilpa Jnanesh plays a key role in aligning business objectives with employees and management at rProcess. Shilpa anticipates & Provides solutions to HR related needs in terms of Resource Planning, Performance Management, Employee Relation, Employee Engagement, Statutory Compliance, Learning & Development etc.

An HR Professional with 10+ years of Experience is an MBA Graduate in HRM, PGDBA in MM and currently pursuing Ph.D. Program. Shilpa has Significant Experience in Various sectors like Engineering Industry in Middle East & Academic Sector in Bangalore, India.

Shilpa Jnanesh plays a key role in aligning business objectives with employees and management at rProcess. Shilpa anticipates & Provides solutions to HR related needs in terms of Resource Planning, Performance Management, Employee Relation, Employee Engagement, Statutory Compliance, Learning & Development etc.

An HR Professional with 10+ years of Experience is an MBA Graduate in HRM, PGDBA in MM and currently pursuing Ph.D. Program. Shilpa has Significant Experience in Various sectors like Engineering Industry in Middle East & Academic Sector in Bangalore, India.

Shilpa Jnanesh plays a key role in aligning business objectives with employees and management at rProcess.
Shilpa anticipates & Provides solutions to HR related needs in terms of Resource Planning, Performance Management, Employee Relation, Employee Engagement, Statutory Compliance, Learning & Development etc.

An HR Professional with 10+ years of Experience is an MBA Graduate in HRM, PGDBA in MM and currently pursuing Ph.D. Program. Shilpa has Significant Experience in Various sectors like Engineering Industry in Middle East & Academic Sector in Bangalore, India.

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